What to do, in order
- Call, but call back after close, Staff will check the table and find nothing if the item has slid under a bench. It surfaces during the end-of-service sweep.
- Give the table and the time, Venues work from table numbers and service times, not from descriptions alone.
- Go back in person if it matters, Items behind a bar are rarely logged in any system, and a description in person gets a better search than one over the phone.
Where it usually turns up
- Under the bench or banquette: Where phones and wallets go when you stand up.
- Behind a radiator or a booth cushion: Slipped down and out of sight.
- The coat you hung on the back of the chair: In the pocket, still on the chair.
Worth knowing
- A last-seen pin timestamped at the venue rules out the walk home, which is otherwise where people spend the evening searching.
Lost somewhere else?
The first hour looks different depending on where it happened.
- How to find something you left in a cinema or theatre
- How to find something you lost at the beach
- How to find something you lost in a park
- How to find something you left at the office
- How to find something you left in a rental car
- Get warmer, get colder, Inside Scan
- How to find something lost in a car, Method
- All places, the complete list
Common questions
How long do I have to get something back from a restaurant or bar?
Staff will check the table and find nothing if the item has slid under a bench. It surfaces during the end-of-service sweep.
Where does it usually turn up?
Under the bench or banquette is the most common. Where phones and wallets go when you stand up.
In the app: A pin recorded at the moment you were last there is what separates these cases. Read about Last-Seen Map.